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Pojko FAQ — Frequently Asked Questions & Complete Answer Guide

Whatever questions come up while using pojko — payments, betting, payouts, or support — you'll find clear answers right here.

Your answer is right here

When using pojko, small questions often come up — a deposit that hasn't shown up in your balance, how to place a parlay bet, or whether payouts carry any fees. This page gives you clear, practical answers to pojko's most frequently asked questions.

Every answer is based on real experience — with amounts, timeframes, and step-by-step instructions. Filter by topic below or use the search bar.

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Table of Contents

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Betting

A multiple bet (also known as an accumulator or combo bet) combines 2 or more match outcomes on a single slip. All selections must win for you to receive the full payout — but the odds multiply with each addition.

Step-by-step instructions:

  • Log in to pojko and Sports Events Go to page.
  • Click your preferred odds for the first match — it will be added to your bet slip.
  • Then click the odds for the second and third matches — each selection is added to your bet slip automatically.
  • On the bet slip, select the "Multiple" or "Accumulator" tab.
  • Enter the amount and tap "Confirm Bet".

Example: If the odds for three matches are 1.80, 2.10, and 1.65, the combined odds will be 1.80 × 2.10 × 1.65 = 6.24. A ৳100 bet would return ৳624 if all selections win.

Up to 12 matches can be added to a single multiple slip. Minimum bet ৳50.

Betting Sports

Yes, pojko offers betting on many sports beyond cricket. Several popular sports have been added with Bangladeshi users in mind.

Sports available to bet on at pojko:

  • Football: Premier League, La Liga, Bundesliga, Champions League, World Cup — 50+ markets including match result, goalscorer, and handicap.
  • Tennis: Set-by-set betting on Grand Slam, ATP, and WTA tournaments.
  • Basketball: Point spread betting on NBA and EuroLeague matches.
  • Hockey: Ice hockey NHL matches.
  • Volleyball & Badminton: Selected international tournaments.
  • e-Sports: CS:GO, Dota 2, League of Legends।

To view matches across all sports Sports Go to the page and select your preferred sport from the left-hand menu. Real-time odds are available for live matches.

Account

On pojko, betting history and financial transaction records are available in two separate sections.

Betting History:

  • Log in → Dashboard → "My Bets" or the "Bet History" tab.
  • All bets are displayed by date and can be filtered by status: active, won, lost, or void.
  • Click on any bet to view match details, markets, odds, and the result.

Transaction History:

  • Dashboard → "Wallet" → "Transaction History".
  • Deposits, withdrawals, bonuses, and adjustments are each listed separately.
  • Filter by specific date or payment method.
  • You can also download your history in CSV format.

Records going back three months are available. For older data, please contact support.

Support

Pojko offers support across multiple channels. Knowing which one gets you the fastest response can save you time.

Live Chat (fastest):

  • Click the "Chat" button at the bottom right of the site or in the app.
  • Available 24 hours a day, 7 days a week — responses in Bengali.
  • Average response time: 1–3 minutes.

Email Support:

  • Address: support@pojko.ws
  • Available 24/7 — average response time 4–12 hours.
  • Email is ideal for complex issues or when you need to send screenshots or documents.

Telegram Channel:

  • Follow pojko's official Telegram channel for the latest offers, maintenance notices, and updates.

For any urgent issue — especially payment or account-related — contact us via live chat. We're available even at 2 AM.

Payment

Pojko generally does not charge any processing fee for withdrawals. Here's what you need to know:

Withdrawal Fee:

  • bKash / Nagad / Rocket: pojko does not charge any fees. However, your mobile banking provider may apply a cashout fee (typically 1.5% for bKash).
  • Bank Transfer: Applicable for withdrawals above ৳5,000.

Limit:

  • Minimum withdrawal: ৳300
  • Daily maximum (without KYC): ৳5,000
  • Daily maximum (KYC verified): ৳50,000
  • Monthly maximum: ৳5,00,000

Payout Time: Usually within 3–30 minutes. Bank transfers may take 1–3 business days. Payouts are fastest between 6 PM and 11 PM.

Bonus funds require the wagering requirements to be met before withdrawal. Your original deposit can be withdrawn at any time.

Payment

Yes, pojko supports all major mobile banking and digital payment methods available in Bangladesh.

Supported Payment Methods:

  • bKash: Both personal and merchant payments are supported. Deposit limit: ৳200 – ৳30,000 per transaction.
  • Nagad: Deposit directly via the Nagad app or USSD code. ৳200 – ৳25,000.
  • Rocket (DBBL): The mobile banking service by Dutch-Bangla Bank.
  • Bank Transfer: Deposit ৳5,000 or more directly from a bank account.
  • Crypto: USDT (TRC-20) supported — for international transactions.

How to deposit with bKash:

  • Dashboard → "Wallet" → "Deposit" → select "bKash".
  • Send Money to pojko's bKash number — note that the number may change with each transaction.
  • Submit the amount and transaction ID — your balance is usually credited within 5–15 minutes.

Minimum deposit is ৳200. Get a 100% bonus on your first deposit.

Account

Pojko defaults to Bengali, but it may display in a different language depending on your browser or app settings. You can change it easily.

On the website:

  • Look for a flag icon or "EN / BN" toggle at the top right of the page or in the navigation menu.
  • Click there and select "Bangla (BD)".
  • Your preference will be saved automatically — the site will default to Bengali on your next visit.

On the mobile app:

  • Open the app → Profile icon → Settings → "Language".
  • Select "Bengali" from the list and save.
  • The app will refresh and display in Bengali.

Supported languages: Bengali, English, and Hindi.

Your language preference is saved after logging out and back in. However, clearing your cache may require you to set it again.

Why use pojko — key benefits at a glance

Instant Deposits

Deposits via bKash or Nagad are credited in as little as 5–15 minutes — no extra steps required.

Live Betting & Scores

Bet on live matches at shifting odds — with real-time scores and statistics.

24/7 Support in Bengali

Get a response in Bengali via Live Chat in as little as 2 minutes — any time of day or night.

Secure Account

SSL encryption, KYC verification & 2FA — your account and funds are always protected.

Mobile App

Full betting experience on Android and iOS — with fingerprint login and push notifications.

Regular Bonus Offers

From welcome bonuses to weekly reloads — every deposit comes with something extra.

Can't find your question? Contact us directly

If you couldn't find your answer in the FAQ above, get help through these channels

Live Chat

Fastest option. Click the button at the bottom right and chat in Bengali.

24/7 — average response time 1–3 minutes
Email Support

For complex issues or to send screenshots, email us at support@pojko.ws

24/7 — avg. 4–12 hours
Telegram Channel

Follow the channel for the latest offers, server updates, and bonus announcements.

Updated: Daily

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