Your Privacy, Our Responsibility

Pojko Privacy Policy — How Your Information Is Protected

Everything you need to know about how pojko collects, stores, and protects your personal information — explained in plain English.

Last Updated: January 2026
SSL Encryption
Data Is Never Sold
Published in Bengali

Notice: This Privacy Policy was last updated in January 2026. If any significant changes are made, registered members will be notified by email or SMS.

Introduction & Scope

Pojko (pojko.ws) places the highest importance on its members' privacy. This Privacy Policy ("Policy") explains what information we collect when you use the pojko website, mobile app, or any of our services, why we collect it, and how we keep it secure.

By using pojko's services, you fully accept this policy. If you disagree with any part of it, please refrain from using our services.

This policy applies to the following pojko services:

  • Pojko.ws website and all subdomains
  • Pojko Mobile Application (Android & iOS)
  • All emails, SMS, and communications associated with pojko
  • Live Chat & Customer Support Communications

Simply Put: When you use pojko, we collect certain information — but only to improve our service and keep you safe. Your data is never sold.

What types of information are collected?

Pojko collects two types of information — what you voluntarily provide and what is automatically gathered while you use the service.

A) Information you provide directly

Data TypeWhen It Is CollectedWhy It Is Needed
Full NameAt the Time of RegistrationIdentity Verification (KYC)
Mobile NumberDuring registration and verificationOTP Verification & Communication
Email AddressAt the Time of RegistrationAccount Security & Notifications
Date of BirthAt the Time of RegistrationAge Verification (18+)
National ID NumberDuring the KYC ProcessLegal Compliance & Withdrawals
Payment details (bKash number, etc.)During deposits/withdrawalsFinancial Transaction Processing

B) Automatically Collected Information

  • Device Information: Device type, operating system, browser version
  • IP Address: For approximate location detection and fraud prevention
  • Usage Patterns: Pages visited and time spent on site
  • Betting History: Bets placed, wins and losses record
  • Transaction History: Complete Record of Deposits & Withdrawals

How Is Your Information Collected?

Pojko collects information in several ways. Each method is explained below:

  • Registration form: What you fill in yourself when creating an account.
  • KYC Verification Process: By uploading a government-issued ID, photo, or other supporting documents.
  • Payment Processing: When making a deposit or withdrawal.
  • Cookies & Technology: Automatically while you use the website (see details below).
  • Support Contact: What you share with us via live chat, email, or phone.
  • Third-Party Verification: Received from KYC providers or payment gateways.

Good to Know: pojko only collects what's necessary — nothing more. All data gathered is strictly for service delivery and legal compliance.

Why and How Is Your Information Used?

Pojko uses your information only for the purposes listed below — it is never used for anything beyond these:

  • Account Management: To create your account, manage logins, and ensure account security.
  • Service Delivery: To process bets, issue payouts, and apply bonuses.
  • Identity Verification: To meet legal obligations and prevent fraud.
  • Contact: For important notices, transaction confirmations, and support.
  • Personalization: To present offers and experiences tailored to your preferences.
  • Security: To prevent account hacking, money laundering, and other illegal activities.
  • Service Improvement: To fix bugs, develop new features, and improve your overall experience.
  • Legal Compliance: To meet regulatory requirements.

Marketing Communications: pojko may send you promotional emails or SMS messages. You can opt out at any time — simply go to your account settings or contact support.

Sharing Information with Third Parties

Pojko never sells your personal data. However, there are limited circumstances where sharing with trusted third parties may be necessary:

  • Payment Provider: bKash, Nagad, and banks receive the information needed to process transactions.
  • KYC Verification Service: Licensed third parties for identity verification.
  • Technology Partners: Cloud servers or cybersecurity services — with access limited to essential data only.
  • Legal Obligation: When required by a court order or a lawful request from a government authority.
  • Business Transfer: In the event of a company merger or acquisition — members will be informed in advance.

Pojko has data protection agreements in place with all third-party partners. They may only use your information for the specific purposes agreed upon.

Data Security Technologies & Measures

Pojko uses industry-leading cybersecurity measures. Our multi-layered approach to protecting your data:

  • TLS 1.3 Encryption: All data transmissions are secured with 256-bit encryption. No third party can intercept them.
  • Password Hashing: Your password is never stored directly — it is hashed using the bcrypt algorithm.
  • Database encryption: All stored sensitive data is encrypted separately.
  • Two-Factor Authentication: An extra layer of security for your account — you can enable it yourself.
  • Firewall & DDoS Protection: Advanced security measures at the server level.
  • Security Audits: Regular security audits conducted by independent third parties.

Your Responsibilities: pojko uses the best available technology to protect your account. That said, keeping your password confidential and promptly reporting any suspicious activity is your responsibility.

Cookies & Tracking Technologies

Pojko uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Types

  • Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To understand which parts of the site are used most — this can be disabled.

You can block or delete cookies through your browser settings. However, disabling certain essential cookies may cause the service to not function properly.

How Long Is Your Data Retained?

Pojko does not retain your data longer than necessary. Our data retention policy is outlined below:

Data TypeRetention PeriodReason
Account InformationFor the duration of active account + 5 yearsLegal obligations
Transaction Records7 YearsFinancial Regulatory Compliance
KYC Documents5 YearsAML Compliance
Betting History3 yearsDispute Resolution
Support Conversations2 YearsService Quality Improvement
Website Logs6 MonthsSecurity Monitoring

Once the retention period expires, data is securely deleted or anonymized so that no individual can be identified.

Your Data Rights

Every registered pojko member has the following rights over their personal data. Contact support to exercise any of these rights.

Right to Know
You can find out what information we hold about you
Right to Rectification
You can correct inaccurate information
Right to erasure
You can request deletion of your data within legal limits
Data Portability
You can download a copy of your personal data
Right to Object
You can opt out of marketing communications
Right to Restrict Processing
Right to Restrict Processing

Request Process: Submit any data rights requests to support@pojko.ws. We will respond within 30 business days. Requests for data deletion will be fulfilled subject to any legally required retention obligations.

Minor Protection

Pojko's services are strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

Date of birth is verified at registration. If we discover that a minor has created an account, it will be immediately deactivated and all associated data will be deleted.

If a parent suspects their child is using pojko, please contact us immediately at support@pojko.ws.

Policy Updates & Contact

Pojko may update this Privacy Policy due to business changes, legal updates, or technical improvements. Depending on the nature of the change, here's how we'll handle it:

  • Minor Changes: Only this page will be updated with a revised date.
  • Significant Changes: All members will be notified in advance via email or SMS.
  • Material Changes: You will be required to consent to the updated policy before continuing to use the service.

For any questions about this policy or your personal data:

  • Email: support@pojko.ws
  • Live Chat: Directly on the website, 24/7

Current Version: v3.1 | Last Updated: January 2026

How pojko Protects Your Privacy

Your data is protected by real technology and processes — not just words

End-to-end encryption

All data transmitted between your browser and pojko's servers is encrypted with TLS 1.3. No one can intercept it in transit.

Data Is Never Sold

Pojko will never sell your personal data to advertisers or data brokers. This is a core principle we stand by.

Secure Data Centers

All data is stored in industry-standard secure data centers, with regular backups and failover systems in place.

Minimal Data Collection

Pojko only collects information that is strictly necessary to provide the service. No unnecessary data is requested.

Restricted Staff Access

Only authorized pojko staff can access your data — and only when required for work purposes.

Immediate Breach Notification

In the event of a data breach, affected members will be notified as quickly as possible.

More Questions

It's a common concern. The short answer is — your full name or personal details are never made public.

Pojko tournament leaderboards typically display your account display name or username — the one you set during registration. Your real name, mobile number, or email address is never shown on the leaderboard.

The rules for each tournament include display-related information that is shown before you participate. It clearly states which information will be visible.

If you prefer not to have your display name shown on the leaderboard, you can set a generic pseudonym from your account settings. Your identity is entirely in your own hands.

The minimum deposit at pojko varies depending on the payment method.

General Rules: Minimum deposit for most payment methods ৳200. However, the minimum amount may differ when certain special promo offers are active.

Varies by payment method:

  • BKash & Nagad: minimum ৳200
  • Rocket: Minimum ৳200
  • Bank Transfer: minimum ৳500

A minimum deposit of ৳500 is required to claim the welcome bonus (100%). You can still use your account with a smaller deposit, but the bonus will not apply. If you have any questions about deposit methods or amounts, reach out via the support chat.

Enjoy pojko Safely

Your data is protected, your funds are safe. Register now and enjoy the best betting experience in Bangladesh.

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